Contact Us

Email is our primary form of communication. Please enable your mail server to allow incoming email from fubaohealth.com.

If you utilize AOL, Earthlink, Hotmail, Yahoo and/or other free or public email servers, please set your email setting to allow emails from fubaohealth.com. Some email servers will automatically place our confirmation email to your trash or spam folders. Fubao Health will only communicate with you regarding active orders and in response to direct inquiries from you. We do not email or spam to broadcast our links to blogs, facebook pages, tweets, specials or sweepstakes.

All orders receive a conformation email to the email address provide with submission of the original order. We take seriously the trust you place in us and will not sell, rent or lease your personal information to others. We simply do not sell your email to third party vendors. If you submit an order and do not immediately receive a confirmation email, please send a separate email to our sales team with your name and include an accurate telephone number for us to reach you.

All orders originate online or by mail at fubaohealth.com and to our address provided below. Telephone support is provided for all existing orders.
General inquiries can be sent via email to our sales department and will be forwarded internally to the individual who can best assist you.

All orders are provided with 5-7 business day delivery. This allows for 1-2 days of order processing, procurement and pulling with an additional 1 business day for package assembly and shipping. The remaining 4 business days are allotted for delivery time. If you need a product we sell and you need it yesterday, please do not place an order and call us the next day and ask when your order will ship.

We inventory and handle each product we sell. Orders will often ship within 48-72 hours after being received. If, by the third business day after your order is received, a product is determined to be unavailable, we will contact you by email.

We purchase daily and directly from over 100 distributors and manufacturers. Delays occur for a variety of reasons and should not be a cause of alarm. It is not uncommon for us to anticipate a product from a manufacturer, a product necessary to complete your order, and when we open our next day order from said manufacturer we find a back order notice. These back order notices are often resolved within a day or two and come without any explanation of cause or reason. With our customers approval we will often wait the additional day or two to satisfy an order. We will promptly notify you if any product is subject to delay.

Email Us:

For tracking and order information of previously placed orders, please refer first to our Order Status Page, alternatively you can send an email to salesteam@fubaohealth.com.

For Special Orders, and orders for delivery to Alaska, Hawaii and/or International Orders, please email your order inquiry and we will respond with a shipping quotation.

Special Orders for bulk discount consideration must consist of 48 or more units for each product for delivery at one time. If a unit consists of 4 bottles, 48 units equal to 192 bottles must be ordered for discount consideration. Fout (4) consecutive orders of 12 units is not 48 units at one time. Combination's of manufacturers like products are not allowed for discount consideration. Quantitative discounts, if available for individual units of 48 or less, are provided on the Product Listing Page.

Sales Department: salesteam@fubaohealth.com

Call Us:
All orders must originate online. To speak with a Customer Service Representative regarding an order previously placed online - call our Shipping Department.
We are open the following hours:
Monday - Friday: 9 to 3:00 PST
866-883-1558

Please note - At Fubao Health we actually handle each and every product we sell, however - we are unable to quote stock over the phone. Although we might see 2 units of one product with our very eyes, that product may already have been sold, yet not pulled for the particular order to which it belongs. We can not quote stock.

Ingredients - At Fubao Health we work diligently to ensure our product listings and images are accurate. If you discover a material mistake please let us know by email. If however you desire to know if the elderberries used in a particular product are produced off the golf of Las Vegas using recyclable farm equipment, then you have come to the wrong place for answers because we do not know where the golf of Las Vegas is or what equipment was used in the process.

Write Us:
Want to place an order by mail? Please indicate in your letter the product's you would like to order
with pertinent information about you including your telephone number, your address, including Unit Numbers.
It is very important to include a manor for our shipping department to contact you if necessary.
When calling to inquire about your order please make sure to let us know you ordered by mail.

Make all checks payable to Fubao Health

Fubao Health
316 California Ave #535
Reno, NV 89509

Please note, we do not provide COD orders.

At Fubao Health we actually handle each and every product we sell. Our products come from the manufacturers or product distributors directly. All products a guaranteed to be authentic and not generic or "look alikes". Please choose your selections carefully as a 20% restocking fee applies to all returned product. For returns of un-opened products please visit our shipping page.

Product descriptions, images and ingredients are intended to be accurate but may be awaiting changes and undates. Please refer to the manufacturers website for updated product information. All information on this site is for informational purposes only. It is not meant as a substitute for the advice of your physicians or medical professionals. The products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration. You should carefully read all product packaging and labels. If you have or suspect that you have a medical problem, promptly contact a physician or other healthcare professional.

~	Individual products which have free shipping can not be combined with other products which would otherwise require a shipping charge, if under $99.00. Free shipping is limited to orders delivered in the continental United States, not more than 3 pounds and does not apply to several frozen and or liquid products which in themselves require handling fees.
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